Trouble updating to macOS 13.3.1.

I cannot update to macOS 13.3.1. The error message is "Failed to personalize the software update. Please try again." The internet connection is working on my other devices., e.g., iPad.

MacBook Air, macOS 13.3

Posted on Apr 11, 2023 7:46 AM

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Posted on May 1, 2023 8:08 AM

This is a common catch-all fix for many macOS issues. Try booting into safe mode so that it will perform system diagnostics and repair what it finds wrong.


Start up your Mac in safe mode - Apple Support

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Trouble updating to macOS 13.3.1.

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