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Anytime I try to purchase, my card is declined. I have cancelled my iTunes subscription but can't change my country/region. I need help to change my region from Ghana to the United States. Kindly help me as soon as possible. Thank you.
iPhone 14 Pro Max, iOS 16
The article Change your Apple ID country or region - Apple Support describes how to change your Apple ID country or region, and the requirements and results of doing this.
Here are various issues and how to deal with them:
● Subscriptions
Make sure you have canceled all your subscriptions ( If you want to cancel a subscription from Apple - Apple Support ). Wait for any memberships, pre-orders, movie rentals, or season passes to complete. Items will still be active until their expiration date. You need to contact Apple and request any ongoing items you have be ended immediately if you do not want to wait until they expire naturally.
● Spend all your Apple ID balance
- One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.
- Another way is to contact Apple and ask them to keep any remaining balance.
● Pending purchases and refunds
If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.
● Unusual case where having a child on Family Sharing may have prevented changing countries --> Error : “Your country/region cannot be ch… - Apple Community
The recommended solution was to contact Apple.
For items where you need to contact Apple to resolve an issue:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
See a list of Apple phone numbers around the world. Click here --> Contact Apple for support and service - Apple Support
The article Change your Apple ID country or region - Apple Support describes how to change your Apple ID country or region, and the requirements and results of doing this.
Here are various issues and how to deal with them:
● Subscriptions
Make sure you have canceled all your subscriptions ( If you want to cancel a subscription from Apple - Apple Support ). Wait for any memberships, pre-orders, movie rentals, or season passes to complete. Items will still be active until their expiration date. You need to contact Apple and request any ongoing items you have be ended immediately if you do not want to wait until they expire naturally.
● Spend all your Apple ID balance
- One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.
- Another way is to contact Apple and ask them to keep any remaining balance.
● Pending purchases and refunds
If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.
● Unusual case where having a child on Family Sharing may have prevented changing countries --> Error : “Your country/region cannot be ch… - Apple Community
The recommended solution was to contact Apple.
For items where you need to contact Apple to resolve an issue:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
See a list of Apple phone numbers around the world. Click here --> Contact Apple for support and service - Apple Support
If you change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region
Change your Apple ID country or region - Apple Support (KW)
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What to do before you change your country or region
1.
You need to ZERO your Apple Account balance, it is depending on the amount:
1.
If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance: Get Support
2.
See -> Check your Apple Account balance
Check your Apple ID balance – Apple Support (UK)
scroll to ⤵️
If you have Apple Account balance you can't use.
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund.
When you contact Apple, include the following information:
• Your Apple ID.
• The refund amount.
• Your current delivery address.
2.
You need to Cancel your subscriptions and wait until the end of the subscription period.
3.
Make sure that you have a payment method for your new country or region. See what payment methods you can use.
You need to have a debit / credit card issued by a bank in your new country.
You need to have a billing address in your new country.
Unable to Purchase
