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MacBook stuck on recovery mode

I need assistance Please, will trying to reset my MacBook I mistakenly erase my disk drive and whenever I restart my MacBook is goes straight back into the recovery mood and also when in the recovery mode, my trackpad moves around but doesn’t click anything…please urgent help is need

Posted on Apr 11, 2023 8:47 AM

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3 replies

Apr 13, 2023 9:18 AM in response to tinny200

Hello tinny200,


What happens when you try to click using your trackpad? For example, do you get an error, or is there just no response at all? That information will help us get a better understanding of the issue.


If your Mac was erased, you can reinstall macOS in macOS Recovery, using the process outlined here, which may help: How to reinstall macOS


Reinstall macOS

Reinstalling macOS does not remove data from your Mac. To begin installation, select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions. 

Utilities window in macOS Recovery 

Follow these guidelines during installation:

* If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
* If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
* If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
* Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.

After installation is complete, your Mac might restart to a setup assistant. If you're selling, trading in, or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.


If you're unable to complete those steps, or experience an issue, please contact Apple Support for assistance. You may be able to reach them here: Get Support


Thanks!

Apr 15, 2023 8:49 AM in response to tinny200

Hi tinny200,


Glad to hear you got the macOS reinstalled. Now, since you're having issues with kernel_tasks, the next steps is to use Disk Utility to check for and repair any disk errors. Here's how:

How to repair a Mac disk with Disk Utility - Apple Support


If the issue continues, and/or no disk errors are found, then we'd suggest going through the steps on this page. Even though it's about a Mac restarting, the steps can help here too.

If your Mac restarted because of a problem - Apple Support


Let us know if the issue is resolved with any of the above.

Take care!



MacBook stuck on recovery mode

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