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Level 1

4 points

Apple Watch is frozen and unable to pair to new iPhone

What to do if Apple Watch is frozen in download but can’t switch to new phone because can’t delete old phone?

[Re-Titled by Moderator]

Apple Watch Series 7, watchOS 9

Posted on Apr 11, 2023 9:23 AM

Top-ranking reply

Level 10

119,857 points

Posted on Apr 11, 2023 1:34 PM

Here are two ways to unpair your watch without using the paired iPhone:

See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.

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