iPhone XS Max won’t make calls but can text
My iPhone XS Max can text but cannot make calls
iPhone XS Max, iOS 16
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iMessages can be sent via Wi-Fi. If you cannot make calls, or send green SMS, check if you are connected to your Carrier. You can see it on the signal bar in the upper right corner of your iPhone.
The image shows the iPhone connected to a Carrier. If you are also connected, you must contact your Carrier - there may be several reasons why you cannot make calls.
You can find more useful information here:
If you can't make or receive calls on your iPhone - Apple Support