I get the message "Enter your login keychain password" when I go to the TurboTax File menu to print my state tax return.

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I get the message "Enter your login keychain password" when I go to the TurboTax File menu to print my state tax return.

I get "Enter your login keychain password" message when I go to the TurboTax File menu to print my state tax return. I've tried my password I use to logon to my Macbook Air (M1). It has the latest version of MacOS. I've tried every password I know, but no luck. I've read on other Community posts that I can manually reset my keychain, but wonder how dangerous that is. I don't want to lose my TurboTax tax return. I'm inserting a screenshot of the message I get. I'm not very technically savvy, so it may be something I'm missing. Thanks very much for any info/advice. Regards, George

MacBook Air 13″, macOS 13.3

Posted on Apr 11, 2023 4:31 PM

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Apr 11, 2023 6:34 PM in response to skua123

Did you click the "Always Allow" button after entering your computer password? Apparently just "Allow" can create a loop where it keeps asking.

You can try to go to Keychain Access and search for "Intuit" and find that file. Double click it and select Access Control. Try adding Turbo Tax 2022 to the allowed apps. Also make sure "Ask for keychain password" is not checked.

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I get the message "Enter your login keychain password" when I go to the TurboTax File menu to print my state tax return.

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