How do I turn off zoom on Apple tv when I can't get to settings?

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Level 1

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How do I turn off zoom on Apple tv when I can't get to settings?

In the Accessibility menu on my Apple TV, I turned zoom on and then tried the feature. Now, I can't access the Settings menu or the Accessibility menu because I can't zoom out and I'm stuck in the highest zoom setting which limits viewing area, blocking my ability to change the menu feature. . How can I reset the Zoom feature without accessing the Accessibility menu?

Posted on Apr 11, 2023 4:26 PM

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Answer 1

Apr 12, 2023 7:32 AM in response to Beegowl

For the Apple TV box:

When navigating to the left, right, up, or down, while in zoomed mode, then the Apple TV screen should scroll with it (panning), so that every part of the screen with a focus point (highlightable item) is accessible. Including the Settings menu to change this setting back to Off.
The zoom setting, when activated, would become part of the Accessibility Shortcut (programmable function for triple-click Menu or Back). Use the shortcut to activate and de-active this zoom, like a toggle. Uncheck all accessibility functions in the Shortcut setting to deactivate the Shortcut.
You may also use the Siri voice assistant to navigate or disable the setting.

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Answer 2

Beegowl Author

Level 1

9 points

Apr 12, 2023 7:44 PM in response to Beegowl

Several hours of trouble shooting following all the advice I could find proved fruitless. Today, I did a restart using the remote. When I restarted, the zoom was cancelled. A software update was available and it's back to normal, now. It's a first gen 4K, so I think I'll order a new one.

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Answer 3

Apr 13, 2023 10:10 AM in response to Beegowl

it's back to normal now.

Hope it stays that way. Good luck.

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How do I turn off zoom on Apple tv when I can't get to settings?

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