I cant connect to the flight wifi on Etihad with my iphone

The connection keeps acting like there is a firewall or a security setting I need to change. I cannot connect while I am onboard.


I have version 16.3.1 and an iphone 13 pro.


Is there a setting I am missing that needs to be toggled off?

iPhone 13 Pro

Posted on Apr 12, 2023 9:13 PM

Reply
4 replies

Apr 12, 2023 11:09 PM in response to Javelinjav

Javelinjav Said:

"I cant connect to the flight wifi on Etihad with my iphone: Not much help from the cabin crew. Seems like not much help from anyone from Etihad. I had the same problem with Emirates once and just a straight turn off turn on worked. 🤷🏼‍♂️ I feel it is a setting with apple."

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Some thoughts for now and later...


Troubleshooting iPhone WiFi:


A. Restart the Router:

If there is no Wi-Fi signal, then apparently you have no IP address. So, start by restarting the router.



B. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support



C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More



D. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support



E. Disable, then Enable WiFi:

In Settings, try disabling Bluetooth, and then reenabling Bluetooth, seeing if that makes all the difference.



F. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]



As a Last Resort:

F. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, always know to backup your iPhone, incase anything goes wrong in the future.

Apr 12, 2023 9:35 PM in response to Javelinjav

Javelinjav Said:

"I cant connect to the flight wifi on Etihad with my iphone: The connection keeps acting like there is a firewall or a security setting I need to change. I cannot connect while I am onboard. I have version 16.3.1 and an iphone 13 pro. Is there a setting I am missing that needs to be toggled off?"

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Connecting to Flight WiFi:

Have a talk with the flight attendant. They should know what is going on.


Interference:

It may be interference that getting in the way here. 

Some Links in Regards to Interference:

Apr 12, 2023 11:09 PM in response to Javelinjav

Javelinjav Said:

"I cant connect to the flight wifi on Etihad with my iphone: Not much help from the cabin crew. Seems like not much help from anyone from Etihad. I had the same problem with Emirates once and just a straight turn off turn on worked. 🤷🏼‍♂️ I feel it is a setting with apple."

-------


Some thoughts for now and later...


Troubleshooting iPhone Audio:


A Few Links that May Help:






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I cant connect to the flight wifi on Etihad with my iphone

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