You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Whenever i enter my sim card my iphone shows invalid sim option I purchased it secondHand and now it’s completely useless it’s carrier locked how can i remove carrier lock from my iphone?

Whenever i enter my sim card my iphone shows invalid sim option I purchased it secondHand and now it’s completely useless it’s carrier locked how can i remove carrier lock from my iphone?…

iPhone 11, iOS 16

Posted on Apr 13, 2023 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2023 4:17 PM

You contact the carrier the phone is locked to and request that they unlock it for you if possible. See if this helps: How to unlock your iPhone for use with a different carrier - Apple Support


2 replies

Apr 13, 2023 4:22 PM in response to hassaan145

You cannot remove the carrier lock and neither can Apple.


Only the carrier can remove the lock, so you will need to get in contact with the carrier to which the phone is locked and ask them to remove the lock.


Please understand that they may be under no obligation to do this, but you might be able to set up service with that same carrier. To see the carrier to which the phone is locked.....


Settings > General > About > Carrier

Whenever i enter my sim card my iphone shows invalid sim option I purchased it secondHand and now it’s completely useless it’s carrier locked how can i remove carrier lock from my iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.