Black Screen after being dropped

I dropped my iPad a short distance, and immediately had the black screen. I plugged it into the charger and heard the beep charge it all night press the home button and the power button and still nothing. Any other suggestions?

iPad Pro, iPadOS 14

Posted on Apr 14, 2023 5:59 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2023 6:02 AM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, see if the things in this support article resolve the issue --> If your iPhone won't turn on or is frozen - Apple Support


You may have to get Apple to have a look at it:


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID



1 reply
Question marked as Top-ranking reply

Apr 14, 2023 6:02 AM in response to Ranchlover52

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, see if the things in this support article resolve the issue --> If your iPhone won't turn on or is frozen - Apple Support


You may have to get Apple to have a look at it:


Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID



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Black Screen after being dropped

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