Can't handoff to iPad Pro

Can handoff from iPad to any other device, but not from any device to iPad.

Can also handoff between phone and laptop. Just not from iPad.


iPad Pro 12.9" (4th Gen) with iPadOS 16.3.1

MacBook Pro, 16" 2023 with Ventura 13.3.1

iPhone XR with iOS 16.3.1

iPad Pro, iPadOS 16

Posted on Apr 15, 2023 9:42 PM

Reply
3 replies

Apr 17, 2023 11:52 AM in response to dizm

Good afternoon dizm,


We'd like to help with the issue you are having with Handoff on your iPad Pro.


We suggest updating your iPad to iPadOS 16.4.1 (and your iPhone too) as the first troubleshooting step to address the issue.


The resources below will help with this:


Update your iPhone or iPad


Hand off tasks between iPad and your other devices - iPad User Guide


Let us know if the issue persists after doing these updates.


Take care.

Apr 17, 2023 1:46 PM in response to dizm

Hi dizm,


Are you able to use other close range sharing options with this iPad such as AirDrop? Or pairing a pair of Bluetooth headphones to it?


We're looking to isolate out a potential connectivity issue specific to the iPad. Also, is there a VPN or other sort of app or service that changes how your iPad connects to Wi-Fi?


If not, or if the issue persists after disabling them, we'd advise contacting Apple Support for additional assistance.


Take care.

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Can't handoff to iPad Pro

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