Using a MacBook Pro and OS 13.3.1. When entering a new contact in the contact app, after one or two entries, the window closes. An entry appears as No Name with no data, just the name.
Some part of the contacts app must be corrupted but I do not know where to find it. Something like a plist comes to mind but I am only guessing.
Any help would be appreciated.
thank you
Bill
MacBook Pro (M1, 2020)
Hi Western AZ Mac,
Thanks for reaching out to the community. Do you have another user account setup on your Mac? If so, can the issue with the Contacts App be reproduce under a different user account? Try adding a contact while the Mac is in Safe Mode. Safe Mode helps isolate issues that can be caused by software during startup. Take a look at the steps and article below for Safe Mode.
Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
2.Press and hold the power button on your Mac until “Loading startup options” appears.
3.Select a volume.
4.Press and hold the Shift key, then click Continue in Safe Mode.
5.The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar".
Start up your Mac in safe mode - Apple Support
Keep us updated.
Western AZ Mac did this fix the issue? I am having the same problem on my Mac, tried unchecking Contacts under Apple ID, restarting Mac, and re-checking Contacts as was suggested in another forum but that did not fix the issue.
Thank you! I will try this and let you know.
Bill
New contacts cannot be entered in Contacts app
