impossible to add new contacts to contacts list in any recent Mac OS

The contacts list and Mac has been well my useless for at least the last three or four OS versions. It is impossible to add a contact. After entering one or two items the edit just disappears. This problem has been reported many times and Apple does nothing about it except reproduce it in the next version. What can we do to kick Apple into action over this.?

MacBook Pro 14″, macOS 26.3

Posted on Feb 24, 2026 3:45 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2026 7:53 PM

I'm just wondering what service provider you are hosting your contacts with (i.e. iCloud, Google, Microsoft, Yahoo, etc.)?


Around a year ago I too was having very odd editing behavior the Contacts app on Mac. At the time, my Mac was on macOS Sequoia 15.?. After some testing, I discovered that the issues with the Contacts.app user interface seemed to only occur with my Google-hosted contacts. For me, I was ready to move away from Google anyways so I spent the necessary time to move all of my contacts to iCloud instead and then disable Google as a contacts host. Once I did that, with my contacts then stored in iCloud, the Contacts app behaved flawlessly and has continued to do so through now on macOS 26.3. Over the past year I have spent time cleaning up decades of contacts data so I have edited, moved, organized, deleted, and created a lot of iCloud-hosted contacts within the Contacts app on two different Macs and on iPhone. I have not had a single problem since moving my data to iCloud and disabling my Google contacts.


If you are already using iCloud as the only host for your contacts, you may want to use iCloud on the web to work with and clean up your contacts until you can determine what is causing the issue you are experiencing with the Contacts app.

Similar questions

2 replies
Question marked as Top-ranking reply

Feb 24, 2026 7:53 PM in response to arielfromalberta

I'm just wondering what service provider you are hosting your contacts with (i.e. iCloud, Google, Microsoft, Yahoo, etc.)?


Around a year ago I too was having very odd editing behavior the Contacts app on Mac. At the time, my Mac was on macOS Sequoia 15.?. After some testing, I discovered that the issues with the Contacts.app user interface seemed to only occur with my Google-hosted contacts. For me, I was ready to move away from Google anyways so I spent the necessary time to move all of my contacts to iCloud instead and then disable Google as a contacts host. Once I did that, with my contacts then stored in iCloud, the Contacts app behaved flawlessly and has continued to do so through now on macOS 26.3. Over the past year I have spent time cleaning up decades of contacts data so I have edited, moved, organized, deleted, and created a lot of iCloud-hosted contacts within the Contacts app on two different Macs and on iPhone. I have not had a single problem since moving my data to iCloud and disabling my Google contacts.


If you are already using iCloud as the only host for your contacts, you may want to use iCloud on the web to work with and clean up your contacts until you can determine what is causing the issue you are experiencing with the Contacts app.

May 12, 2026 1:26 PM in response to arielfromalberta

It's more than just Google-hosted contacts for me. It's any new contact I attempt to create. I moved this year so am needing to add a lot of new contacts to my Apple Contacts program and it's absolutely maddening that they just disappear as I'm creating them. Over and over. Whether this is Google and Apple not wanting to hold hands nicely as they walk down the street behind the teacher, or not, it's a basic and vital aspect of the organizational system they've gotten us all force corralled into so get this **** thing fixed, please!

impossible to add new contacts to contacts list in any recent Mac OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.