Why do I get charged for apple TV if I have a tmobile magenta max plan?

Why do I get charged for apple TV if I have a tmobile magenta max plan? I activated as instructed through tmobile.

Posted on Apr 16, 2023 1:04 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2023 2:35 PM

Did you redeem the T-Mobil plan? See the following from https://www.t-mobile.com/tv-streaming/apple-tv-plus-deal/faq


I am an Apple TV+ customer and I pay monthly through Apple. How will Apple TV+ On Us work for me?


Once you redeem the Apple TV+ On Us promotion, your paid Apple TV+subscription will pause and Apple TV+ On Us through T-Mobile will take over. Once the T-Mobile offer period is over (if applicable), pay $4.99 per month. Cancel anytime.


To redeem the T-Mobile plan, see the "How do I redeem my Apple TV+ On Us?" section of https://www.t-mobile.com/tv-streaming/apple-tv-plus-deal#GQ


If you did the above, try T-Mobile support to see what they suggest.

If that doesn't help, see Contact - Official Apple Support


1 reply
Question marked as Top-ranking reply

Apr 16, 2023 2:35 PM in response to Justinmlc

Did you redeem the T-Mobil plan? See the following from https://www.t-mobile.com/tv-streaming/apple-tv-plus-deal/faq


I am an Apple TV+ customer and I pay monthly through Apple. How will Apple TV+ On Us work for me?


Once you redeem the Apple TV+ On Us promotion, your paid Apple TV+subscription will pause and Apple TV+ On Us through T-Mobile will take over. Once the T-Mobile offer period is over (if applicable), pay $4.99 per month. Cancel anytime.


To redeem the T-Mobile plan, see the "How do I redeem my Apple TV+ On Us?" section of https://www.t-mobile.com/tv-streaming/apple-tv-plus-deal#GQ


If you did the above, try T-Mobile support to see what they suggest.

If that doesn't help, see Contact - Official Apple Support


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Why do I get charged for apple TV if I have a tmobile magenta max plan?

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