My notes are not syncing between Mac and iPhone

My notes are not syncing between Mac and iphone - I have tried every suggestion for every article I could find - checked all setteings dozens of times -

HELP!???


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Apr 16, 2023 3:43 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2024 2:03 PM

I finally solved this frustrating Notes syncing problem.


For the last few years Apple Notes across my device (MAC, iPhone, iPad) would not sync correctly. I had over 650 Notes, and many of them had attachments, e.g., pictures, links to subdirectories, and PDFs. And I was sharing some notes. The problems I experienced included some Notes not syncing; always a different number of notes on different devices (a difference of 30+ notes across synced devices); occasionally Notes updates would not replicate across devices (VERY bad). And I tried ALL the Apple recommended approaches and various online suggestions, including deleting ALL Notes on a device then re-syncing from Apple Cloud to refresh the sync. But despite many attempts, I just could not get my Notes to correctly replicate across my devices nor stay synced afterwards. It was a big mess and causing me a lot of grief.


Here’s how I solved my problems - which required investing over 6 hours meticulously reviewing the contents of *every single Note*. Prior to performing the activities below I deleted all Notes from my iPhone and iPad and then worked on the Notes on my MAC (I wanted to force the Notes on Cloud to sync with the changes below):


  • I removed ALL embedded PDFs. Someone else mentioned they fixed Notes by doing this and sometimes PDF files are large, so I figured go after the big rocks. I found and deleted about 50 PDFs (some 25-50 pages). 
  • I deleted ALL embedded TIFF images. I hardly ever *use* TIFF files anymore, so was surprised to see them - but they tend to be large.
  • I deleted old, obsolete Notes files - brought down my Notes count from 650 to 500. To me, this is a stupid waste of time and I would not even think of doing this if not desperate, but since I was trolling through every Note anyway I figured it couldn’t hurt to cleanup a bit.
  • I deleted the FEW embedded NUMBERS spreadsheets I had - figuring those might be Notes complications worth avoiding.
  • While I left most embedded pictures (PNG, JPG or HEIC), I did remove some pics when there was, say, more than a dozen in one note. For the record, I organize most my pics elsewhere so there were only few hundred pics total across all my Notes but I cleaned out obsolete stuff.
  • I deleted or resolved any Notes ambiguities - i.e., the 1st line of a Note is used for sorting and - I worry - possibly syncing, so it turns out I had a few ambiguities (i.e., Notes with the same Title line) - in one case, a half-dozen with the same name. I figure couldn’t hurt to clean that up.
  • I reduced the number of shared notes (meaning shared with my family members on different Apple ID's) down to the bare minimum (less than 10) - I had about 20 shared Notes files. (My last resort w/b to unshare all.)


All considered, my effort was focused on 1) reducing raw space, 2) removing complexity, 3) eliminating ambiguities. And it worked. What a relief!


Suggestion for Apple Notes developers (if listening): Please add a “Sort by Size” option under Notes/View menu - if I’d have had this, I surely would simply have sorted by size and focused on the problem children first. My guess is that I could have solved my problems in a few minutes (rather than hours).


Good luck Notes users - I hope this helps!


  • Benoit


[Edited by Moderator]


86 replies

Sep 3, 2023 4:31 AM in response to mwmom

PROBLEM SOLVED

This worked for me too.

  1. Opened notes and went to Notes/Accounts,
  2. Clicked "Add Account" button,
  3. Selected iCloud,
  4. Logged in with my iCloud details.
  5. Restarted machine.
  6. Created a new test note on the iPhone.
  7. At first it didn't sync... Neither to the notes app or on logging into into iCloud Notes in Safari.
  8. I refreshed the page in Safari and it started syncing normally to the app as well.

Sep 12, 2024 8:20 PM in response to GladTidings

For what it is worth, I have an older Mac and newer iPhone and newer iPad. Notes on the Mac is an older version of Notes compared to Notes on iPhone and iPad. It seems impossible to tell exactly what Notes version — not OS version - you have on each device BUT if one device is older, it stops some notes syncing across all devices. In my case if I create a note using Tags or tables on the iPad it does not sync -even between devices that could use Tags, because one device does not use Tags - in my case my old Mac. A message does pop up saying This note in not supported on some of your devices. It means not supported on ALL your devices and so won’t work on ANY device - that’s just ff’ing great, if you ask me. I’ll try to disconnect the Mac from all accounts used by Notes and only use Notes by logging into iCloud and see what that does. In the meantime, I’ll keep the notes in Notes very simple.

UPDATE using new features on new iPad, DOES sync on new iPhone. But not on older Mac - so I’ll browse to iCloud on the Mac to access Notes to see if the new features are syncing there.

Jul 1, 2024 5:44 PM in response to rajshree san francisco

would like to add my voice to the chorus of frustration. iphone & ipad notes not syncing with laptop (macbook air bought this past winter). if I turn off icloud sync on laptop, then turn it back on, they do load -- note by note, painstakingly. I must do this anytime I change a note on a mobile device, if I want to see it on my laptop. this is making me crazy.

Aug 13, 2023 2:50 PM in response to -Captain-


Those steps do not fix the problem on my devices. My iOS device (iPhone 13) reliably syncs to iCloud and my Mac M2 Pro receives those syncs. But it will NO LONGER work in the opposite direction: A change to an existing or new Note that is made on the Mac will not sync to my IOS device. Often when I try to solve this issue by editing a note to try to force a refresh, a duplicate Note appears making 2 identical notes, but the Mac-to-iOS sync still won't update either note in iOS. This has started happening awhile ago during recent updates of macOS Ventura, now on 13.4.1. My use is to create a Note or update an existing Note on macOS, then access that edited Note on iOS when I'm away from the computer. It always lets me down when I open the note on iOS and find the update I made on the Mac is never there anymore.

Aug 14, 2023 12:13 AM in response to Nicholas Geary

I'm having the exact same problem with Notes. I have a MacBook Pro 2021 (M1 Max) with Ventura 13.5. My iPhone is 11Pro. The Mac receives any notes I make on the phone, but changes on the Mac are not being received on the phone. I've tried every recommended option for fixing this problem – without success. I use the Notes app for work, and I can't afford to not have my Mac notes syncing with those on my phone.

Jan 20, 2024 12:02 PM in response to mwmom

WARNING: Do not attempt these steps unless you're willing to lose all the changes that haven't been synced! I signed out and signed back in via Notes>Accounts>icloud and sign in, as described by mwmom. It may have worked in terms of getting future changes synced, BUT it did not capture all the changes that had been made on my Macbook Pro for the last couple of weeks (since it stopped syncing)!! This is so bad, I'd made so many notes, and now they're gone.

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My notes are not syncing between Mac and iPhone

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