MacBook Pro will not recognize my Apple ID password

gerilee1210 wrote:

MacBook Pro will not recognize my Apple ID password and I am stuck on the Reset Password screen with no other options

You needed an AppleID and password to post to these community forums.

Verify the capslock is not on, all psswd are case sensitive.

Forgot Admin password—

Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac

Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860

If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208

Reset your login password using your Apple ID

Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.

Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac

If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support