wont accept passswords

my macbook will not accept my apple id password. its taking me in an endless loop of password resets but will not accept any passwords even after i just changed it. i am 100% sure i am putting in the correct password

Windows, Windows 6

Posted on Oct 27, 2023 3:29 AM

Reply
1 reply

Oct 27, 2023 4:40 AM in response to YuzkoFamily

Try and boot the Mac in the safe mode and log in from the safe mode to see if the issue persists


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


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wont accept passswords

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