HomeKit camera record

Hello


before I have installed a camera in my HomeKit, I would like to get your favour.


the camera record at 25 Mar 2023 (00:00- 10:00) cannot be search again, according it supposed was upload to my 2t iCloud, but today I try to download it but cannot.


can you please assist to find it for me, due this record was very important and was the last life day for my dog, can you please kindly assist on it. Thanks


Saichiu

Posted on Apr 17, 2023 2:54 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 6:30 PM

Hi there saichiu,


We see you are asking about locating a recording by your security camera that is used with your HomeKit. Where it is stored will depend on a few factors. If you are subscribed to iCloud+, then it might be stored with the Home app. Start with this guidance: Store encrypted security camera footage in iCloud with HomeKit Secure Video - Apple Support


Keep in mind that only the last 10 days of activity are saved in the Home app.


If you don't have an iCloud+ subscription, your video recordings might be saved with the manufacturer of your camera. Some companies have cloud storage for recordings from their security cameras. It will depend on which brand of security camera you are using, if you have an account with them, and how long they keep recordings. You'll want to check with that manufacturer website for information on their recordings.


Best regards.


3 replies
Question marked as Top-ranking reply

Apr 18, 2023 6:30 PM in response to saichiu

Hi there saichiu,


We see you are asking about locating a recording by your security camera that is used with your HomeKit. Where it is stored will depend on a few factors. If you are subscribed to iCloud+, then it might be stored with the Home app. Start with this guidance: Store encrypted security camera footage in iCloud with HomeKit Secure Video - Apple Support


Keep in mind that only the last 10 days of activity are saved in the Home app.


If you don't have an iCloud+ subscription, your video recordings might be saved with the manufacturer of your camera. Some companies have cloud storage for recordings from their security cameras. It will depend on which brand of security camera you are using, if you have an account with them, and how long they keep recordings. You'll want to check with that manufacturer website for information on their recordings.


Best regards.


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HomeKit camera record

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