I made a backup and lost messages. How do I recover them?

i want to recover the messages on waatzapp in the lăsat 3 months

iPhone 14, iOS 16

Posted on Apr 17, 2023 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 11:57 AM

Hey geta-maria,


Sounds like you need support on recovering messages backed up from WhatsApp. We'd be happy to help out. Work through these steps directly from WhatsApp best equipped to assist in restoring from your iCloud backup so that you can get those backed up messages back:

Restore your chat history from an iCloud backup
1. Verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup.
2. If you can see when the last backup was performed, delete and reinstall WhatsApp.
3. After verifying your phone number, follow the prompts to restore your chat history.


This is outlined further on the following WhatsApp support page: How to restore your chat history | WhatsApp Help Center


We also want to make you aware that your current WhatsApp chat history will be replaced when you restore the backup.


We hope this helps out.


Take care!

1 reply
Question marked as Top-ranking reply

Apr 19, 2023 11:57 AM in response to geta-maria

Hey geta-maria,


Sounds like you need support on recovering messages backed up from WhatsApp. We'd be happy to help out. Work through these steps directly from WhatsApp best equipped to assist in restoring from your iCloud backup so that you can get those backed up messages back:

Restore your chat history from an iCloud backup
1. Verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup.
2. If you can see when the last backup was performed, delete and reinstall WhatsApp.
3. After verifying your phone number, follow the prompts to restore your chat history.


This is outlined further on the following WhatsApp support page: How to restore your chat history | WhatsApp Help Center


We also want to make you aware that your current WhatsApp chat history will be replaced when you restore the backup.


We hope this helps out.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I made a backup and lost messages. How do I recover them?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.