stuck downloading messages
My mail is delayed in my macbook pro. It is stuck downloading and moving messages.
MacBook Pro 15″, macOS 12.6
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User profile for user:
Ben_Z1
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Community Specialist
Hi there kaceytroyer,
If you are having an issue using the Mail app on your Mac, these particular steps from If you can’t send or receive email on your Mac (that you've already looked over) can resolve this issue:
Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail on your Mac. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.
Remove your email account, then add it back
If no other solutions work, follow these steps:
1. Remove your email account in Mail.
2. Add your email account in Mail again. When adding the account, make sure that you choose the correct email service provider for your email address.
3. Try to send and receive email.
Let's also ensure your Mac is fully updated since this installs feature enhancements and bug fixes that can alleviate unexpected behavior like this. These steps from Update macOS on Mac walk you through how to back up and update:
Before following these steps, it's a good idea to back up your Mac.
1. From the Apple menu in the corner of your screen, choose System Settings or System Preferences.
* If you chose System Settings, click General on the left side of the window. Then click Software Update on the right.
* If you chose System Preferences, click Software Update in the window.
2. Software Update then checks for new software.
* If Software Update finds new software, click the button to install it. The button might be named Update Now, Upgrade Now, Install Now, or Restart Now, for example. You might then be asked to enter your administrator password.
* If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac.
If this continues to occur, please provide more details on what you are seeing in the Mail app so that we can continue to isolate this issue.
Cheers!