I have visa debit card attached but it keeps failing for payment for upgrading my iCloud sub
Can I speak to a person please
iPhone 7, iOS 12
Can I speak to a person please
iPhone 7, iOS 12
Hi bushrafromsascot,
This Apple Support article outlines the steps you should take when your payment is declined. Note that you will need to add a different payment method and remove the old one to address any outstanding balances.
How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one.
5. Try to complete your purchase.
If your payment method is declined in the App Store or iTunes Store - Apple Support
The Apple Support Communities are a place where you can connect with other Apple users. If you need to speak to a live person from the Apple Support team, please reach out to them here:
Contact - Official Apple Support
Kindest Regards.
Hi bushrafromsascot,
This Apple Support article outlines the steps you should take when your payment is declined. Note that you will need to add a different payment method and remove the old one to address any outstanding balances.
How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one.
5. Try to complete your purchase.
If your payment method is declined in the App Store or iTunes Store - Apple Support
The Apple Support Communities are a place where you can connect with other Apple users. If you need to speak to a live person from the Apple Support team, please reach out to them here:
Contact - Official Apple Support
Kindest Regards.
I have visa debit card attached but it keeps failing for payment for upgrading my iCloud sub