I have visa debit card attached but it keeps failing for payment for upgrading my iCloud sub

Can I speak to a person please

iPhone 7, iOS 12

Posted on Apr 18, 2023 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 6:36 PM

Hi bushrafromsascot,


This Apple Support article outlines the steps you should take when your payment is declined. Note that you will need to add a different payment method and remove the old one to address any outstanding balances.


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If your payment method is declined in the App Store or iTunes Store - Apple Support


The Apple Support Communities are a place where you can connect with other Apple users. If you need to speak to a live person from the Apple Support team, please reach out to them here:


Contact - Official Apple Support


Kindest Regards.



1 reply
Question marked as Top-ranking reply

Apr 19, 2023 6:36 PM in response to bushrafromsascot

Hi bushrafromsascot,


This Apple Support article outlines the steps you should take when your payment is declined. Note that you will need to add a different payment method and remove the old one to address any outstanding balances.


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If your payment method is declined in the App Store or iTunes Store - Apple Support


The Apple Support Communities are a place where you can connect with other Apple users. If you need to speak to a live person from the Apple Support team, please reach out to them here:


Contact - Official Apple Support


Kindest Regards.



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I have visa debit card attached but it keeps failing for payment for upgrading my iCloud sub

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