iphone showing charging on hold and its heating a lot and spotlight is lagging and then all apps opening and closing on its own had submitted to service center, even when phone came back from service centre, it is still happening, escalated to apple(in progresss since 6-4-23), they saying use phone without data, which is obviously gonna work fine.(not satisfied with solution) Please guide here
iPhone 11 Pro Max
I don't understand what "use without data" means but
Force restart iPhone – Apple Support (UK)
If no better you should Backup, restore to factory, then set up without restoring backup and test at that point for a day or two. If it runs fine than something installed is messing about with it.
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup brings back the problem and you need to ditch the backup and start as new.
See here for the resources you need. Allow a couple of hours:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Otherwise arrange a repair for hardware failure again, or if they refuse, buy a new phone
I don't understand what "use without data" means but
Force restart iPhone – Apple Support (UK)
If no better you should Backup, restore to factory, then set up without restoring backup and test at that point for a day or two. If it runs fine than something installed is messing about with it.
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup brings back the problem and you need to ditch the backup and start as new.
See here for the resources you need. Allow a couple of hours:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Otherwise arrange a repair for hardware failure again, or if they refuse, buy a new phone
iphone showing charging on hold
