Frozen

I just got my new IPhone 14 and i used it for a day and plugged it in at night, when i plugged it in the bottom half of my screen went black and my phone went unresponsive then the whole thing went black and it hasn't been able to turn on for a whole day. I tried the hard reset and still nothing. Any suggestions?

iPhone 14, iOS 16

Posted on Apr 19, 2023 7:51 AM

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1 reply

Apr 19, 2023 7:52 AM in response to walker175

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase


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Frozen

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