whenever I click on a button within a website, such as the "next" button, a pop up menu shows up with "open in a new window" or "look up next", etc. Wireless mouse on an iMac

On my iMac, whenever I need to click on a button on a website, such as “next”, a pop up menu appears with options such as “look up next”, or “open in a new window” , etc. Wireless mouse. Started a few months ago. The only way I can get to click on the next button is to click outside the box to get rid of the menu and try clicking on the button again - usually after 5 or 6 tries, I can finally hit the “next” button.

started a few months ago

iMac is on Monterey 12.6.5

Posted on Apr 19, 2023 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2023 8:58 AM

Hi Beanie920,


To clarify, are you using an Apple branded mouse or trackpad with your iMac or a third-party one? We ask as if the mouse has a left click functionality, this may be impacting the option you see when trying to click 'next' or some other button on screen.


You can check your mouse settings under System Preferences > Mouse (or trackpad). Then you may see an option for 'Secondary click' which would control where on the mouse you're clicking to activate that feature. You can see more info about managing your mouse settings here: Change Mouse preferences on Mac - Apple Support


If you notice this issue persists, we'd also recommend testing with a different mouse if possible as well as in safe mode on your Mac. If needed, you can view the steps to access safe mode here:


Restart your Mac to exit out of safe mode after testing the issue.


Let us know the results and we'll continue from there.


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 21, 2023 8:58 AM in response to Beanie920

Hi Beanie920,


To clarify, are you using an Apple branded mouse or trackpad with your iMac or a third-party one? We ask as if the mouse has a left click functionality, this may be impacting the option you see when trying to click 'next' or some other button on screen.


You can check your mouse settings under System Preferences > Mouse (or trackpad). Then you may see an option for 'Secondary click' which would control where on the mouse you're clicking to activate that feature. You can see more info about managing your mouse settings here: Change Mouse preferences on Mac - Apple Support


If you notice this issue persists, we'd also recommend testing with a different mouse if possible as well as in safe mode on your Mac. If needed, you can view the steps to access safe mode here:


Restart your Mac to exit out of safe mode after testing the issue.


Let us know the results and we'll continue from there.


Cheers!

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whenever I click on a button within a website, such as the "next" button, a pop up menu shows up with "open in a new window" or "look up next", etc. Wireless mouse on an iMac

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