16.4.1 update now phone calls drop.

I have an iPhone 11. It also is driving me crazy! Constantly dropping calls. Works fine if I use speaker or AirPods. I’ve also tried all the suggestions.

Thank you for your answer!

I reset my phone 1 week before.

The call doropped is gone! Everything is allright yet.

The resett all helpd me.

I agree. We shouldn’t have to reset all settings. I have spoken with Apple many times about this issue and they refuse to take responsibility. They keep saying that it’s a network issue or a connectivity issue. And I keep asking how it could possibly be my carrier when users all over the world with different networks all have the same issue ever since the Apple software update?! (FYI, I’ve been in touch with and they’ve reset everything several times to no avail. And I’ve changed my SIM and tried so many things that others suggested.) Now they’re telling me to find a service provider to look at the device. I told them that if all the problems happened after an update, it’s clearly a software issue. That doesn’t seem to move them at all. And in the meantime I have so many dropped calls, including so many work calls, which affects my work. So frustrating.

Thats an ios update Issue contact the apple support

No i have 88% battery in my iphone 11 and i am facing this issue. I talked with apple support they this issue will go in future updates only.

Apparently Apple still has not fixed the issue, I updated yesterday and I cannot have phone conversations beyond 2 min, whether through AirPods, speaker, or regular phone function. I can hear the other person but suddenly they cannot hear me. Apple please fix this issue!

Same issue with me (iphone11) after updating to IOS 16.4.1 and i waited for IOS 16.5 but unfortunately the problem still occurs. I contacted the customer support and they told me to backup and restore

I spoke to Apple Support. They acknowledged the issue. It has been escalated to Engineering team. Asked me to patiently wait for software updates. There is no ETA as of now on when this will be fixed.

I have iPhone SE2020 with same problem since May. It started dropping calls 1-2 x per week and within a month dropped every call after 1-2min. I went through the ENTIRE Verizon Escalation Team - including the Tech that had to call me back 25 TIMES in 45MIN to finish our call. They did a diagnostic and told me it was the phone and to go to Apple. I went to Apple and they pulled up the same diagnostic and said there was no way it was the phone as the only thing that was degraded was the battery. They said maybe it was the SIM that was bad. I work from my phone and don’t have time for games. So I bought a new phone (SE2022) and went and replaced the SIM. Left the old phone with Genius Bar to have the battery replaced. $65 and a new battery later, and 2 new Providers later - both Physical SIM from Boost and eSIM from Mint - the phone still hangs up after 1 minute. But it will stream music all **** day…. Explain that one Apple.

I have iPhone SE and latest update of iOS 16.6.1 has caused calls to drop! This is very frustrating. Calls were previously dropping, then a new security update was sent and calls were good for about a month or so. Now Sept 17, 2023 the calls are dropping again! Is Apple trying to force the consumer to purchase new iPhones? Drop calls began whent MetroPCS (riding on TMobile) sent the eSim card to my phone approx June 2023. I have made complaints with TMobile and they keep saying it is the phone. I have made written complaint with the FCC. Then the phone worked better after the FCC contacted TMobile executive that I was speaking with. But now with newest iPhone security update it is dropping again!

Many Thanks for this solution. Now it is working fine after reset all settings in updated iOS 16.5.

Device: iPhone SE (2ND Gen)

I have the same issue with dropped calls on my iPhone 11 since the update. Extremely frustrating and I’ve also gone through many steps to correct it including reinstalling a SIM, getting a new SIM, resetting network setting, having the carrier recalibrate, rebooting, airplane mode in and off, etc. Really important calls have dropped.

I don’t know if this is related, but I also noticed that since the latest update it sometimes (not always) takes an extra second for something to register when I touch my screen and my battery seems to drain faster. All this in the past week and a half.

My battery is fine.