Apple Savings won’t allow me to withdraw ?

I also got denied a transfer from my Apple Savings into my Apple Cash, which was supposed to be used to pay my Apple Card balance. Just got off the phone with a "Goldman Sachs agent" -- well, actually 3 agents and then my wanted to transfer me to a 4th. They claimed my transfers were denied because the money from Apple Savings would need to transfer out back to my originating source (my bank checking account), not go into Apple Cash. They asked why I was withdrawing money, I said to pay my Apple Card, they said I could pay my Apple Card with my Apple Savings, but that is not a payment option when paying my Apple Card. Trying to confirm that I would need to request a withdrawal from Apple Savings to my bank checking account, the "agent" said the would need to call my bank to confirm I was the account holder--which seems so darn scammy!! It would've been the exact same originating account that already caused the denial of withdrawal into Apple Cash because it wasn't the originating funding source (which would have been my bank checking account). This whole thing feels very sus, very fishy, very bad. Why can't I pay my Apple Card with my Apple Savings? Why can't I transfer my Apple Savings into my Apple Cash to pay my Apple Card? Why would Goldman need to verify my bank to authorize a withdrawal from my Apple Savings into the same bank account where some of my Apple Savings deposits originated? When the banking info is exactly the same from the originating account to the withdrawal account?!?? This feels like something not good is happening.