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I am having difficulty getting my iphone to connect to my Mac laptop... The "Trust this computer" messages repeatedly appears and disappears before I can press the Trust button and progress to the passcode... Any hints?

iPhone XR running 16.4.1, MacBook Air running12.6.5 (Intel chip) won't connect to back up phone... Repeated "Trust this computer" message, which instantly disappears, so I can't do the backup. Any hints?

iPhone XR, iOS 16

Posted on Apr 20, 2023 2:12 PM

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Question marked as Top-ranking reply

Posted on Apr 20, 2023 3:11 PM

James M Smith wrote:
In Safe Mode, I don't even get the "trust this computer" message...

If the iPhone is not showing up in Finder using Safe Mode, use the "Contact Us" link at the bottom of "If your computer doesn't recognize your iPhone or iPad."


7 replies

I am having difficulty getting my iphone to connect to my Mac laptop... The "Trust this computer" messages repeatedly appears and disappears before I can press the Trust button and progress to the passcode... Any hints?

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