AirPods won’t reset
my AirPods are blinking orange and I have tried to reset them but nothing happens. What do I do next
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User profile for user:
KMB_12
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Community Specialist
Hi leesie25,
Thank you for using the Apple Support Communities! To help isolate the issue, make sure that you've followed the steps that are outlined below for resetting the AirPods:
How to reset your AirPods and AirPods Pro
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info buttonnext to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step.
7. Put your AirPods in their charging case, and keep the lid open.
8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
9.
10. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
If the issue remains after following those steps, you'll want to reach out to Apple Support to have this looked into further:
Thank you.