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my phone can connect to other wifi but it doesn't connect to our home wifi , I do all of your guidances but it doesn't work

my mobile doesn't connect to our home wifi but it connect to other devices . I reset my network setting to but it doesn't work

MacBook Air 13″, macOS 11.3

Posted on Apr 20, 2023 3:37 PM

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2 replies

Apr 20, 2023 11:18 PM in response to Elenasoltani

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


my phone can connect to other wifi but it doesn't connect to our home wifi , I do all of your guidances but it doesn't work

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