How can I fix the Green Screen on my iPhone 13 Pro Max?

Update:

Hello everyone,

Aptronix service center replaced my screen free of cost.

Device: iPhone 13 Pro Max

I also faced the same issue (green lines) suddenly after an update on 05th April,2024. My phone is out of warranty. (Bought: Mar’22). I submitted the device at service center, they got an approval for free screen replacement after diagnostic report. Don’t open or repair at unauthorised stores. Great that Apple didn’t break the trust. But it’s sad that Apple didn’t start a free service programme yet.

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)

If that doesn't fix it -

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

Apple replaced my screen for free. They are replacing screens for the green screen issue even if the device is out of warranty. Am happy !!!!!!!!!!!

My friend got this repaired at 15k and not replaced.

I researched thru YouTube and Google to know what they could have repaired in it and realised it is unfair for Apple to charge INR 30k + and proposing screen replacement and on the 3p service too for charging 15k to fix a jumper from x node to y node under the screen

Unsure why would someone charge so high for this small fix

If this was a business tactic to force people to buy new phones/screens then kudos to Apple for mastering it

Just submit, it to the official Apple center and tell them that, this happened all of a sudden after a particular update, they will send the device to the main Apple center, but they will charge 2.5INR amount for a device that's not refundable.

Eventually, my device came in after 5 days with a replaced display, unfortunately, your data won't be backed please backup your device from iTunes if you can.

Get it fixed or replaced. Its a hardware problem.

Make an appointment at the Genius Bar of your local Apple Store or take it to your local authorized service provider.

Got my iphone 13 pro screen replaced for free for this issue.

I just received the diagnostic result from the authorized service center for my iPhone 13 Pro Max. No found signs of liquid spillage or physical damage. It just showed that I have a faulty lcd that went out on its own after 15 months of regular, non-heavy gaming usage when they tested using another lcd. If this is not a concern for Apple that their hardware won't even last a year and a half, it will most likely be my last Apple product.

Total cost of repair: 457.91USD

Brand new 13 Pro Max 256GB: 1382.74USD

Lasted for: 15 months

Yes,Apple is replacing the screen for Green Screen issue free of cost with or without warranty if only your device internal condition is free from any accidental damages.I had 13 pro max and the screen is replaced free of cost in without warranty.

I also have the same issue. Paid for a diagnostic at the Apple service center, no physical damage at all. They are still asking me to pay about 500 US dollars for screen replacement. My phone is 1 year and 1 month old. This issue is so common, I'm very surprised that they don't have the "service program" for this.

You can post this in as many threads as you wish, but again, this is not Apple Support. As I mentioned in my response to your own thread, schedule an appointment at your Apple Store Genius Bar for evaluation and options.

Hi,

I have seen many people facing this green screen issue, most of them are iPhone 13 series users. Here are some common fixes that worked for many iPhone 13 series users.

There are a couple of reasons you are facing this issue. 1. Due to Software glitches and 2. Malicious apps. You can resolve the green screen issue if it occurs for these two reasons, But if there is any physical damage, you need to contact Apple Support. Check out some common fixes:

1. Adjust display settings, Brightness level (Settings >>> Display & Brightness), Enable Auto-Brightness (Settings >>> Accessibility >>> Display & Text Size), Turn on True Tone (Settings >>> Display & Brightness)

2. Uninstall recently installed apps. Third-party apps could be the reason for the Green Screen issue on your iPhone.

3. Reset All Settings that will fix the minor software glitches.

Moreover, you can look into the post to see which solution works for you. Check this post for more fixes: https://www.igeeksblog.com/how-to-fix-iphone-green-screen-issue/

If nothing works, Contacting Apple Support would be the best choice.

Etzt wrote:

I also have just had the same issue: sudden green screen (full). This is not user fault and apple should give compensation to those who are facing such problem for 13 pro users like me.

Schedule an appointment at your Apple Store Genius Bar for evaluation and options. You aren't addressing Apple here. This is a user to user only forum. I wouldn't hold your breath expecting compensation from Apple, if I were you.

There are several reasons why the screen can do that including user damage.

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple