How can I fix the Green Screen on my iPhone 13 Pro Max?

Yes, Apple replaced my 13 Pro screen free of cost. Some relief for being an apple customer.

I also have the same issue. Paid for a diagnostic at the Apple service center, no physical damage at all. They are still asking me to pay about 500 US dollars for screen replacement. My phone is 1 year and 1 month old. This issue is so common, I'm very surprised that they don't have the "service program" for this.

If the green screen is manufactured failure then apple should give compensation to those who are facing such problem.. (13 pro user)...its so much expensive to repair or to change display.. So Apple company, if your are viewing these replies then compensate to those user who are facing green screen problems and can't afford to repair.. Or make a fix in next update..

Subject: Urgent: Green Screen Issue on iPhone 13 Pro Max

Dear Apple Support,

I hope this message finds you well. I am writing to bring to your attention a concerning issue that has affected my iPhone 13 Pro Max. The screen has suddenly turned green, and I want to emphasize that there has been no physical damage to the device.

I have noticed a growing number of users experiencing similar problems online, and it appears to be a widespread issue. As a loyal Apple customer, I am reaching out for assistance and guidance on how to resolve this matter.

I understand that technical glitches can happen, and I believe in the quality of Apple products. However, it would be greatly appreciated if there could be more visibility and initiative from Apple in addressing and resolving this particular concern.

I am eager to continue being a satisfied Apple user, and I hope we can work together to find a solution promptly.

Thank you for your attention to this matter.

Best regards,

Maqsood Ahmed

It’s really sad that this issue mostly affects 13 series the most, this happened to me last year December 24 2023, of course I didn’t do anything to the phone as I use phone with care and very neat.

I was browsing with my 13 pro max when my phone suddenly glitched yellow and later turned green.

I didn’t prepare for any of this and at that time I have no money in hand I had to wait for two weeks to get my phone done. It was really frustrating as I didn’t have another phone to browse with, I was bored and ****** as ****.

Again is so sad that we have to buy a phone of that amount and the phone couldn’t even last 2 years.

Apple this is very sad, I just don’t know why y’all put bug and stuff in updates and when we update, our screen goes colored 🤦🏽‍♂️ its not by force to buy a 14 PM or 15 PM because I feel good using my 13 PM. Apple please stop damaging our screen money is not easy here in Africa! I know you can do better Apple.!

It's really sad that this issue mostly affects 13 series the most, this happened to me last year December 24 2023, of course I didn't do anything to the phone as l use phone with care and very neat.

I was browsing with my 13 pro max when my phone suddenly glitched yellow and later turned green.

I didn't prepare for any of this and at that time I have no money in hand I had to wait for two weeks to get my phone done. It was really frustrating as I didn't have another phone to browse with, I was bored and ****** as ****

Again is so sad that we have to buy a phone of that amount and the phone couldn't even last 2 years.

Apple this is very sad, I just don't know why y'all put bug and stuff in updates and when we update, our screen goes colored its not by force to buy a 14 PM or 15 PM because I feel good using my 13 PM. Apple please stop damaging our screen money is not easy here in Africa! I know you can do better Apple.!

Deeply disappointed with Apple. This is not how you should conduct business. Completely unethical and unprofessional. I have spent a huge sum of money in purchasing iphone 13 pro max in my country and without any fault of mine the display got ruined because of the software update. Please provide free replacement as the display cost is also huge

It wasn't my fault on Green screen issue. I had loss of pay cause of this I do work on data related company and the second authentication will be on my personal phone, Data Wasn't backed up in the last week so some of the important documents got deleted and Suffering a lot on this issue though they have arranged for screen replacement we face so many issue I will I turn back to apple on the next phone is big question.....

I am facing the same issue…it’s been 2 years I bought this IPhone 13 Pro Max and just after 1 year when my warranty was over the first problem I faced was purple spots on rear camera while zooming to take pictures and now I am facing the green lines and green tint screen issue.Fixing this hardwares costs a lot and why should I waste soo much money for your manufacture fault??This is very unexpected from Apple and you should give full compensation for it!! You just lost my trust and you will lose many users like me for your faulty 12,13 & 14 series!!!

i also had the same issue i bought my iphone13promax last july 2022 then on july 2023 10days after the warranty period then im watching video then suddenly turn into green screen how can i make apple change the screen of my phone even its out of warranty already please help me🙏thanks thr phone is very expensive i hope apple will be responsible to address this issue thanks

What if you bought your phone in a different country that you visited a year ago and this green screen issue occured and want it to be fix in your country. Are you still iligible for free screen replacement?

Me also faced this kind of green line issue with my Iphone 13. My display shows only 2 green lines on top and remaining area become blank. My device is out of warranty but no physical damages. Apple rejected free of cost replacement and asked 27K INR for replacement. Its not worth to pay. This problems is due to apple software bug or hardware quality issue. Apple team told me as per Apple policy they cant give free of cost replacement for out of warranty products. I am disappointed with apple build quality and service after warranty. O submitted phone at I Care Kottayam, kerala

I have the same issue for my iphone 13 but the store said they will charge me 26k for screen replacement as its out of warranty. It really sucks that after buying a expensive phone we are facing this issue. Really disappointed with apple and not making this misya Again

Worst support by apple on product bug which has nothing to do with user usage!! Lot of user of 13 series reporting issue of green screen suddenly without any physical damage and apple just ignores all of them based on warrenty!! Customer care just gives false hope and at end says we can’t help please pay for new screen!!

Apple should investigate and fix root cause of issue you can’t expect customers to pay for product defect

Can someone help me to solve my issue.I have iphone 13pro max and the screen is fully green now. I have already consult with the iphone care but they told it will cost INR-34k to get repair. Can someone help me to repair it in free of cost