Unknown payment

moayaf Said:

"Unknown payment: Hi, i just received a bill from the iTunes 12.45 SAR and I didn’t not made it. can you kindly tell me what was it?"

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Troubleshooting Unknown Payments:

• Go here: View your Purchase History for the App Store, iTunes Store, and Other Apple Media Services - Apple Support

• For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Nobody on these boards can. Click here for information; if the article doesn't cover it, use the link to contact Apple Support.

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