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Brotek Author

Level 1

4 points

Wi-Fi/Data connection

I have a new iPhone 14 and when switching from a Wi-Fi to data connection, nothing will load. I turn off my phone and back on and the data connection is fine and internet opens quickly. I didn’t have this issue with the 12 when I upgraded.

Anyone have advice on what is causing this? I’m not even sure if this is an Apple or Verizon issue.

thanks

iPhone 14, iOS 16

Posted on Apr 22, 2023 4:02 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Apr 22, 2023 5:22 AM

It could be your Router issue too.

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Wi-Fi/Data connection

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