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Didnt receive my refund

I requested a refund on an accidental purchase from the envisionbody app .It states I received my refund ,but i have not received my refund .How long does it take to receive my refund ?

iPhone 8 Plus, iOS 16

Posted on Apr 22, 2023 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 7:12 AM

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

3 replies
Question marked as Top-ranking reply

Apr 22, 2023 7:12 AM in response to 3ileenp

According to Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Didnt receive my refund

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