Restore ipad
I have deleted my old icloud account and forgot to turn off " find my phone " . How i can remove my old icloud account from ipad?? Plz help me
iPad Air, iOS 12
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If you have already removed the iPad from your AppleID account, your options to remove the Activation Lock are limited.
The first requires you to sign-in from the device to your AppleID account - after which you can either turn-off Find My iPad from iPad settings (therefore removing the Activation Lock), or remove the Activation Lock from your AppleID account.
To be clear, you can only remove an Activation Lock from your AppleID account while the device is listed in your AppleID account; you lose all ability to remotely manage a device as soon as the device is removed from the associated AppleID account.
Otherwise, the owner can request that Apple remove the Activation Lock - but only if you can satisfy Apple (at their absolute discretion) that you are the original owner. This invariably requires that you produce appropriate documentation - such as the original Sales Invoice that shows the serial number or IMEI of the device.
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Here are the Apple support pages that outline the Activation Lock - and the available mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: