no sound option in mail notifications

how to fix it;

i noticed that if i create a new user and login in, the sound option is there in notifications; however, as soon as i create an email account the sound notification option goes away.


bug or what


why am i putting this to the community? shouldn't it be to apple, the company..., it's an apple support item...

Posted on Apr 22, 2023 10:08 AM

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Question marked as Best answer

The sound for Mail is handled under Mail > Settings > General > New Message Sound. The Notification settings at  > Notifications > Mail is used to select the type of Notification and when you want it. Not sure why it appears there if you create a new user before a Mail account is created, but you will have to adjust the sound in Mail settings.


Is there an issue with the sound not playing when you get a new message notification?

Posted on Apr 22, 2023 10:52 AM

2 replies
Question marked as Best answer

Apr 22, 2023 10:52 AM in response to grugCroods

The sound for Mail is handled under Mail > Settings > General > New Message Sound. The Notification settings at  > Notifications > Mail is used to select the type of Notification and when you want it. Not sure why it appears there if you create a new user before a Mail account is created, but you will have to adjust the sound in Mail settings.


Is there an issue with the sound not playing when you get a new message notification?

no sound option in mail notifications

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