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Apple Watch bought in Apple Store Brooklyn not working in Feance

Hi, I bought an Apple Watch GPS + Cellular and the cellular is not working in France. What can I do?

Posted on Apr 22, 2023 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 3:25 PM

You made an unfortunate buying decision. All Apple Watches made for the US market, support cellular bands in the US, Canada, Mexico and Puerto Rico. You cannot exchange the watch even with the 14 day return window in France. You could hop on a plane and come back to the US, if you're still within the return window and return the watch for refund. But that would be pretty expensive. Your most realistic options are:


  1. Sell the watch to someone you know in one of the markets the watch was designed for
  2. Use the watch as a GPS only watch, meaning it will work just fine as long as you have your paired iPhone with you
2 replies
Question marked as Top-ranking reply

Apr 22, 2023 3:25 PM in response to houcine160

You made an unfortunate buying decision. All Apple Watches made for the US market, support cellular bands in the US, Canada, Mexico and Puerto Rico. You cannot exchange the watch even with the 14 day return window in France. You could hop on a plane and come back to the US, if you're still within the return window and return the watch for refund. But that would be pretty expensive. Your most realistic options are:


  1. Sell the watch to someone you know in one of the markets the watch was designed for
  2. Use the watch as a GPS only watch, meaning it will work just fine as long as you have your paired iPhone with you

Apple Watch bought in Apple Store Brooklyn not working in Feance

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