wacom tablets don’t work in Ventura

I finally got it to work doing these steps.

First disconnect the Wacom?Cintiq devices then…

1. Go to your Applications folder in Finder, and delete the Wacom Tablet folder.

2. Click on Go (up on the menu bar of your Mac), and then go to Computer.

3. Click to open your hard drive (by default named Macintosh HD).

4. Open the Library folder.

5. Check for and delete any of the following, if found:

    1. Library/Application Support> delete the Tablet folder.

    2. Library/Frameworks> delete the WacomMultiTouch.framework

    3. Library/Launch Agents> delete any “com.wacom…” items found here.

    4. Library/LaunchDaemons> delete any “com.wacom…” items found here.

    5. Library/PreferencePanes> delete WacomTablet.prefpane and WacomCenter.prefpane

    6. Library/Preferences> delete the Tablet folder.

    7. Library/PriviledgedHelperTools> delete any “com.wacom…” items found here.

6. Empty your Trash

7. Download and install the driver: https://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.3.46-2.dmg

Plug them in and restart.

 Also if needed….

Open your System Preferences /Security and Privacy

Scroll to the input monitoring Option

Check the Wacomtablet driver

Click on quit and reopen if it shows up

Test the tablet

After days of frustration with getting my (old) Wacom CTL490 to work with new MacBook Air (Ventura), I finally got it to work. Here’s how:

1. Follow the steps from https://machow2.com/wacom-tablet-driver/ Basically that is uninstall driver (I used the suggested AppCleaner tool), remove the com.apple.sytemprefs.plist file
2. Reinstall driver, restart again

I did several variations of this, still with no luck - the tablet settings showed up in in system settings, but a touch with the pen triggered the blocked permission message, telling me to make sure the Accessiblity and Input Monitoring have Wacom enabled. Of course they did. Over and over.

What finally clued me in was the mention that if I could not toggle those settings on, remove them from the list (in Privacy & Security/Accessibilty and Input Monitoring) and restart again. Well, the settings were on already. But I noticed if I tried to toggle them Off, they just bounced back to On.

`3. So I removed those two things, restarted with the tablet attached, and voila!! it worked

I hope this is not a fluke and it works for whoever else tries - so bloody frustrating, my sympathies.

I found this worked for me:

I uninstalled the Wacom drivers using the Wacom Tablet Utility app in the Applications-Wacom folder

I restarted the machine (A Mac Studio running Ventura)

I then downloaded the drivers from Wacom website and reinstalled them.

I rebooted the machine again

The Wacom Centre fired up OK but the pen still generated that Security based error message so I opened System Prefs and removed the Wacom references from Security-Accessibility and Security-Input Monitoring

I rebooted the machine again and Wacom dialogues popped up asking for the two items just removed to be enabled, which I did.

Rebooted again and the pen worked fine.

I hope this works for you.

my problem was that my pens on intuos 4 would move mouse but couldn't click. I followed all advice found in various links. this is the most thorough https://support.wacom.com/hc/en-us/articles/9753655984663

for me, after I got all the settings mentioned turned on, the privacysecurity/accessibility/com.wacom.IOManager switch would not turn on. I would put in my password and then it would just stay off. the solution was to highlight the setting and remove it by pressing "-" button. after, the switch came back by itself and then everything worked as expected. it had got corrupted somehow. If nothing works for you, I suggest deleting the Wacom items from each section and then rebooting and trying again. deleting cache and library files isn't enough.

Like everyone else here I had this issue and have tried all the various fixes. I think I just hit on the (or maybe another) solution:

Having removed everything and re-installed I added the following 3 files to Accessibility and Input Monitoring:

com.wacom.DataStoreMgr.app

com.wacom.IOManager.app

com.wacom.UpdateHelper.app

They are all located in /Library/PrivilegedHelperTools

It's possible that only 1 of them needs the permissions but at this point ...

Hope this helps

N

This worked for me (My issue was that it did not recognize my pen, even after ticking all the security checks):

-Adding the Wacom Center app to applications in System Preferences - Wacom Tablet.

This is the only thing that worked for me, after re-installing the driver and software for 3 hours straight.

Hi All, just wanted to share something with everyone that worked for me today... I downloaded the open source driver from https://opentabletdriver.net/ - and i got my Wacom Intuos Bamboo CTL6100WL working again on OSX Ventura 13.6 (22G120)! Finally! - It's been a pain in the *** with the wacom drivers & apple updates... , just overnight my tablet didnt work anymore with Ventura. Tonight I will do a system update to 13.6.1 as well. I'm staying away from the Sonoma updates until i'm 100% sure that the Adobe and Office software will work without any hickups too.

Since I don't use my Intuos PT M tablet a lot, I didn't notice it wasn't working in Ventura until seeing your topic. Every time I touched the pen to tablet, a message was popping up about something not being on in the System Settings. Except, they were on.

Per a suggestion on a site I visited, I uninstalled the drivers, and used EasyFind to track down all other pieces the driver installs (there's a lot of them) and cleared those out, too. Then I reinstalled the latest drivers. Still no luck. Same message.

I finally found a page for the issue on Wacom's site. After going around in a circle with the manual instructions in Step 4 two or three times, I finally got it working.

Yup. Did the same uninstall/reinstall steps at least a dozen times. Including using EasyFind a couple of times to locate every bit and piece the installer drops all over the drive to remove them before trying again.

Why did it finally work? Who the heck knows since I didn't do anything different from the multiple attempts before then.

Yes… my experience precisely. I’ve done everything from reinstalling the app a dozen times after following Wacom’s product support instructions to the letter… finally they recommended a fresh install of Ventura. Sounded nowhere near it to me… but I did it anyway. No surprises when I say it made no difference. A $600 tablet is now as useless as a fart in a windstorm. It’s now off the desk until Wacom actually resolve its incompatibility issues with MAC OS

Just to add for everyone here, and those who find this topic in the future.

I'm starting to set up Sonoma on a blank volume and I always start with external hardware (printers, etc.). The same, current drivers from Wacom worked the very first time. Don't know if it was just luck, or Apple fixed whatever was causing the installation to repeatedly fail under Ventura.

Yes, you've put in more detail what I meant by going around about three times. You remove things, they come back. It still doesn't work. You remove them again and restart. Still doesn't work. Turn the settings off and restart, turn the settings back on. Whatever sequence finally gets things to stick correctly.

Of course, none of this would be necessary if Wacom would write the drivers to work without all of this nonsense in the first place.

sadly, after wasting almost an entire day starting, restarting, installing, deinstalling... you name it, I've done it after endless back and forth between the Intuos tech support - if its so easy why don't they just remote in and fix it? I know why. Anyhow, nothing worked. The Intuos is now is now on then. bottom of the drawer never to see daylight again. The mouse may be like editing with with a brick... but it's reliable and it does what it says it will do.

I had almost given up after three days of trying to get the software to work. Then, despite doing what seemed like the same steps multiple times, it finally decided it as happy. Or more precisely, the OS thought it was properly installed.

I gave up after an entire 8 hour day trying to get the Wacom Tablet CTH490HK to work with my MACbook Pro / Ventura. As I am a casual user, I have given up. This tablet is now considered by me to be junk and will be dealt with accordingly. Wast of money. Wacom needs to get their act together. They have put the burden on the customer rather than provide an acceptable plug and play solution for MAC/Ventura users.