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Level 1

4 points

How to remove MDM?

Hello

Our apple push certificate expired. We are no longer interested in having MDM on our phones. Do we "revoke" the certificate to release all devices? Please tell me what steps I need to do in order to fully remove MDM on our devices. Will I need to do a factory reset on phone after this?

Posted on Apr 24, 2023 5:07 AM

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2 replies

celliott147

Level 6

12,218 points

Apr 24, 2023 7:58 AM in response to KiltedTim

If the push certificate is expired, you cannot send a command to the devices to remove management. You'll need to unassign the device from the MDM in Apple Business Manager, then you'll need to completely wipe the device and set it up as new.

KiltedTim

Level 10

202,858 points

Apr 24, 2023 5:14 AM in response to k_sneed517

Contact your MDM provider.

The Apple Push certificate is not something that gets installed on the devices. It gets installed on the MDM host.

How to remove MDM?

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