Uninstalling app completely
Hi, One of my third party apps is not working as it should. The developer is advising me to reinstall. The problem is I cannot uninstall it at all.
iPhone 11, iOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi, One of my third party apps is not working as it should. The developer is advising me to reinstall. The problem is I cannot uninstall it at all.
iPhone 11, iOS 16
Make sure you are deleting it vs. just offloading it.
Delete apps on your iPhone, iPad, and iPod touch - Apple Support
Offload versus deleting an app
How to check the storage on your iPhone and iPad - Apple Support
If the advice above does not help, ask the developer how to delete the app.
I tap delete. The icon disappear. So far so good. Then when I look in the App Store to download again there is not button get but something like steam icon. When I press that a button open appears. That means it has never been uninstalled, just hidden.
Uninstalling app completely