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What does one do to proceed with payment when one gets the command "Confirm with assistive touch?" I cannot get it to go ahead and make a payment.






What is the proper response when one sees the command "Confirm with assistive touch?" Double clicking the side button does not make the payment go through. ( I believe it did so in the past). It doe not seem to respond to my face or fingerprint. I am at a loss.


Posted on Apr 24, 2023 8:36 AM

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Posted on Apr 24, 2023 8:46 AM

You may have enabled confirm with Assistive Touch instead of the Side button. Please see the pic below which is self-explanatory



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8 replies

Apr 24, 2023 8:45 AM in response to samuelfromgranbury

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


What does one do to proceed with payment when one gets the command "Confirm with assistive touch?" I cannot get it to go ahead and make a payment.

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