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My notification/sound is only sounding when I open my junk email folder and found an answer that is because it retrieves email when I open the folder(of course I don’t want to hear junk email sounds/notifications). I have it set for my inbox and nothing sounds when an email is received or when I open that folder. Any suggestions to make my inbox emails sound when they come in? I have sounds and haptics new mail sound turned on and a sound selected.
Thanks for reaching out Krchelp,
It sounds like you're having trouble customizing your mail sounds. We can help.
Check out these steps to Customize your Mail notifications on your iPhone or iPad:
Change your Mail notifications
1. In the Settings app, tap Mail.
2. Tap Notifications.
3. Tap Customize Notifications.
4. Tap the email account.
5. Turn on the settings that you want, like Alerts or Badges.
When you turn on Badges, the number of unread emails in your inbox appears above the Mail app on your Home Screen.
When you turn on Alerts, there is an option to customize your Sounds and change the alert tone or ringtone. The sound that you select will play when you receive a new email.
Hope that helps.
Take care.
Thanks for reaching out Krchelp,
It sounds like you're having trouble customizing your mail sounds. We can help.
Check out these steps to Customize your Mail notifications on your iPhone or iPad:
Change your Mail notifications
1. In the Settings app, tap Mail.
2. Tap Notifications.
3. Tap Customize Notifications.
4. Tap the email account.
5. Turn on the settings that you want, like Alerts or Badges.
When you turn on Badges, the number of unread emails in your inbox appears above the Mail app on your Home Screen.
When you turn on Alerts, there is an option to customize your Sounds and change the alert tone or ringtone. The sound that you select will play when you receive a new email.
Hope that helps.
Take care.
Thank you! It worked. I appreciate the assistance.
Inbox received email sound
