What if my Online remote doesn't find my TV
What if my Online remote doesn't find my TV
Question marked as
The software remote can be used as a remote for Apple TV (3rd generation or later), not earlier models.
What is your model Apple TV box? [1] [2]
The software remote is said to be useable with select AirPlay-2 compatible smart TVs; certainly not all TVs.
If your iPhone is on the same home network, then it should discover all available Apple TV boxes on the same network in the software remote’s device selector at the top.
Set up the Apple TV Remote on your iPhone or iPad - Apple Support
Connect iPhone to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
Find the software version on your iPhone, iPad, or iPod - Apple Support
Restart your Apple TV box - Apple Support
Restart your iPhone - Apple Support
If after that you still can't set up the Apple TV Remote, contact Apple Support.