Why is the next message automatically deleted when I delete a message on Apple Mail?

Why is the next message automatically deleted when I delete a message? Mail jumps to the next email and deletes it. It just started doing this, never happened before. Thanks for the answer!


[Re-Titled by Moderator]

iMac 21.5″, macOS 10.13

Posted on Apr 25, 2023 11:36 AM

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Question marked as Top-ranking reply

Posted on May 28, 2023 5:09 PM

Hi PITA in Seattle,

Welcome to the Apple (user-to-user) Community.


Re: "Why is the next message automatically deleted when I delete a message?"


Gosh ... that sounds worrisome ...I hope you were able to immediately restore the deleted message (eg: by using the keyboard shortcut Control + Z)


Sometimes restarting can help restore things to order on Mac ... eg: clears away temporary files etc., and will often put things back into order:

ie: Apple menu > Restart, wait for screen to log back in, check if the problem is gone.


If needed:

Apple support's online article has a "tip":

Delete emails in Mail on Mac – Apple Support

says:

"Delete an email


✽ In the Mail app  on your Mac, select a message.

✽ Click the Delete button  in the Mail toolbar or move the pointer over the message’s header, then click the Delete button that appears.

NB.

Tip: To prevent the next message in the list from being automatically selected (and marked as read), press and hold the Option key when you delete the message.


If you set the “Move discarded messages” option to Bin in Viewing preferences in Mail, you can delete a message by swiping left on the trackpad with two fingers or by moving the pointer over a Mail notification, then clicking Bin."

______________________

Else, if you still need help:

You might want to check with Mail Support:

There's a "Get Support" link at the bottom of their website:

Mail - Official Apple Support


All the best :-)

7 replies
Question marked as Top-ranking reply

May 28, 2023 5:09 PM in response to PITA_in_Seattle

Hi PITA in Seattle,

Welcome to the Apple (user-to-user) Community.


Re: "Why is the next message automatically deleted when I delete a message?"


Gosh ... that sounds worrisome ...I hope you were able to immediately restore the deleted message (eg: by using the keyboard shortcut Control + Z)


Sometimes restarting can help restore things to order on Mac ... eg: clears away temporary files etc., and will often put things back into order:

ie: Apple menu > Restart, wait for screen to log back in, check if the problem is gone.


If needed:

Apple support's online article has a "tip":

Delete emails in Mail on Mac – Apple Support

says:

"Delete an email


✽ In the Mail app  on your Mac, select a message.

✽ Click the Delete button  in the Mail toolbar or move the pointer over the message’s header, then click the Delete button that appears.

NB.

Tip: To prevent the next message in the list from being automatically selected (and marked as read), press and hold the Option key when you delete the message.


If you set the “Move discarded messages” option to Bin in Viewing preferences in Mail, you can delete a message by swiping left on the trackpad with two fingers or by moving the pointer over a Mail notification, then clicking Bin."

______________________

Else, if you still need help:

You might want to check with Mail Support:

There's a "Get Support" link at the bottom of their website:

Mail - Official Apple Support


All the best :-)

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Why is the next message automatically deleted when I delete a message on Apple Mail?

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