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How do I update my iPhone if the words are gray and it will not let me press it

help with updates

iPhone SE

Posted on Apr 25, 2023 1:14 PM

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Posted on Apr 25, 2023 1:15 PM


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.


2 replies
Question marked as Best reply

Apr 25, 2023 1:15 PM in response to jetta179


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.


How do I update my iPhone if the words are gray and it will not let me press it

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