"Other" Storage Continuously Full: How to Manage

This question has been asked so many times it's absurd Apple hasn't released anything official about the issue. I will attempt to do so for the good of everyone else in this scenario, which seems to be many.


The "Other" Storage continuously fills up any remaining memory despite cleaning large files. Digging through Google reveals that there are a crazy amount of temp files in ~Library/Caches and ~Library/Containers but now anytime I clear out space it fills back up in the Other category. The fact you can't click into category is ridiculous and of 500GB... 450GB is "Other." None of the articles I found seem to have a resolution. Applications/Documents/Mail sizes are correct.


I cleared out over 100GB+ of containers and caches and now right back up to 441GB in "Other." Time Machine is not enabled. I even ran through with Apple support and the 5GB we cleaned is already full 2h later.


I have read it's a bug on older iOS's and I can't even upgrade from Catalina because the new file is around 12GB just for the installer. ~Library seems to be the common denominator but now the GB math doesn't add up.


Any tips?



Posted on Apr 25, 2023 2:43 PM

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Posted on May 2, 2023 2:44 PM

I believe the advice to reinstall the OS is sound.


Once you have your data backed up, disconnect all of your peripheral devices and reboot the computer in recovery mode (press and hold ⌘R at restart). Confirm that Reinstall macOS Catalina is an option on that screen. If so, then launch Disk Utility, click View > Show All Devices and delete all the current APFS volumes and then reformat the drive.

Run Disk Utility's First Aid routine on the device and the newly created APFS volume. Then quit DU.

Finally, launch the Reinstall macOS Catalina app and let it run.


I have several Macs (MBP 2012, iMac 2013 included) that still run Catalina without issue and I do like the OS. For me it has been stable and problem free for years.


If this problem is caused by a software installation error or corruption, then this would be the only way to correct it, along with the advice to update the iOS device. If this is corruption caused by a hardware issue, then all bets are off and you'd have to turn to other options.


For additional Apple guidance, please see: How to reinstall macOS - Apple Support


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May 2, 2023 2:44 PM in response to ObviousCaptain

I believe the advice to reinstall the OS is sound.


Once you have your data backed up, disconnect all of your peripheral devices and reboot the computer in recovery mode (press and hold ⌘R at restart). Confirm that Reinstall macOS Catalina is an option on that screen. If so, then launch Disk Utility, click View > Show All Devices and delete all the current APFS volumes and then reformat the drive.

Run Disk Utility's First Aid routine on the device and the newly created APFS volume. Then quit DU.

Finally, launch the Reinstall macOS Catalina app and let it run.


I have several Macs (MBP 2012, iMac 2013 included) that still run Catalina without issue and I do like the OS. For me it has been stable and problem free for years.


If this problem is caused by a software installation error or corruption, then this would be the only way to correct it, along with the advice to update the iOS device. If this is corruption caused by a hardware issue, then all bets are off and you'd have to turn to other options.


For additional Apple guidance, please see: How to reinstall macOS - Apple Support


May 2, 2023 4:03 PM in response to ObviousCaptain

You're welcome.


There's no telling what files might be the "problem files". This could very well be a case of OS corruption, so your user files and data may be perfectly fine.


So I would do a Time Machine backup that excludes all but my Home folder and the data within. Those would be most important to me and I couldn't care less about whether or not system files got backed up.

Exclude files from a Time Machine backup on Mac - Apple Support


I could always reload the OS fresh. And any third party apps that I need have been purchased, so I can download fresh copies from the publisher or App Store. I have documents that detail my registration codes so I'm all good with whatever is in my home folder.


Once that is done, I could proceed directly to wiping the drive and starting over.


I would ask... do you have any other user accounts set up on the computer? If so, and if these are normally unused, you could delete these extra accounts and that would probably free up a surprising amount of storage space.


Apr 25, 2023 3:04 PM in response to ObviousCaptain

I will refer you to these links on the subject:

What is “Other” storage on a Mac, and how… - Apple Community


• Force Time Machine to delete local snapshots:

About Time Machine local snapshots - Apple Support


This from Apple on the subject of storage management:

Free up storage space on your Mac - Apple Support


And this for a better, more thorough explanation:

What is “Other” and what can I do about it? - Apple Community (Kappy)


If you are interested in upgrading the macOS, I suggest that you consider the purchase of an external SSD on which you can install the new OS and use as a startup drive. The potential for great performance improvement is high, depending on the Mac you are currently using. If you prefer not to use the drive as a startup but only for data storage, you might offload a great amount of data to the external to free up space on your internal drive.

Many here will recommend drives from OWC/macsales.


Apr 25, 2023 3:28 PM in response to ObviousCaptain

Without knowing just how you use your Mac and your storage requirements, I believe your best option would be to in-service an external drive and offload your storage to that. In my day to day use, I find that 500GB is not comfortably capacious, so all of my Macs have either min 1TB internal drives or an external 1TB drive to supplement.


That capacity allows my internal drive to always have plenty of free space to let the macOS run well.

May 4, 2023 8:35 AM in response to D.I. Johnson

I am the only user, went through a javascript program and have design files from the Adobe suite.


I'm now 95% sure there are temp files somewhere being created on loop. I had "update automatically" on which I usually turn off for this reason.


I have most of my files backed up now individually but I will likely do a backup to the external too.


It's absolutely absurd that "System" and "Other" cannot be drilled down even if the items are disabled for edit. Since "Other" fills back up so quick, I'm not even sure if it can handle an OS reinstall or full time machine backup even to the external drive.


Deleting things only frees up space for a small amount of time before it refills in other, so I have purchased a new machine arriving tomorrow, and will have to take this one in to apple. Or burn it with fire. TBD

May 2, 2023 6:02 AM in response to ObviousCaptain

Update: I'm backing up files now on an external HD and still dealing with the issue. I am going to pivot slightly as I think it might be pinpointed to Firefox, dumping small cache files that add up. Still, the 'other' is still dominating when I delete things and fills right back up as soon as the next day.


I changed my search query to "recently created" instead of large file sizes, since those are already vetted, and it seems to be constantly dumping what appear to be session files to firefox temp directories.


If anyone has tips, by all means please chime in, I already did a screenshare with an apple remote advisor who was also stumped.

Apr 25, 2023 3:15 PM in response to D.I. Johnson

Thank you but this is the roundabout reply for everyone.


  1. Other storage is easily identifiable in Containers and Caches among others
  2. Time machine local snapshots is Off
  3. Applications/Downloads and Mail is correct, at 50GB... the other 450GB is the issue
  4. Other is now continuing to fill up even when new things are deleted


This is the best resource I have found so far:

https://discussions.apple.com/thread/252939770

Apr 25, 2023 3:36 PM in response to D.I. Johnson

Saved files are estimating at 50GB. There should be absolutely no reason temp files take up ~450 GB remaining. That ~Library screenshot only accounts for around 40GB on the largest directories, so 50GB local and 40GB temp is only 100 GB total. How is the other 400 GB not viewable? Probably because it would expose Apple's own problems I would imagine.


I cleaned out 5GB with a remote advisor today, and 2h later "Other" now has it refilled. Final recommendation was to back up externally then reinstall fresh iOS and load in that backup. I'm a web developer and designer so this is a must, and even that wouldn't guarantee the fix.


I really don't want to have to ship this machine off again, last time was a terrible experience.

May 2, 2023 3:45 PM in response to D.I. Johnson

Thanks for this information, would you suggest doing a full time machine backup on the External HD or just cherry pick the file/directories I normally work with? I have whittled everything down to the bare bones of apps and what I previously stored, I'd like to prevent re-loading the problem files at all costs.


I'd prefer not bail on this machine yet, but have not had catastrophic issues like this. At this point it's affecting my workflow significantly and am seriously considering moving away from Apple.


Luckily it's not dead yet and the most important files are backed up. There is no room to re download Monterey update as its 12.5 (~16Gb) unless I can DL it to the external HD and boot from there.

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"Other" Storage Continuously Full: How to Manage

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