Won't let me log in

How do I cancel my apple TV subscription? Since I keep getting error code 64491D37. It won't let me log in on my phone or roku tv

Posted on Apr 26, 2023 6:00 AM

Reply
1 reply

Apr 27, 2023 4:57 PM in response to Destinygushea

Hello Destinygushea,


We would like to see how we can help you with your Apple TV+ subscription. Just follow the steps in this link to cancel your subscription: How to cancel Apple TV+ - Apple Support


"How to cancel Apple TV+

  1. Go to tv.apple.com.
  2. Choose the account icon  at the top of the page. (If you don't see the account icon, tap or click Sign in, then sign in with your Apple ID.)
  3. Choose Settings.
  4. Scroll to Subscriptions and choose Manage.
  5. Choose Cancel Subscription."


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Won't let me log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.