IPad is not getting my Comcast emails

Hello suzanneinIL,

We would like to see how we can help you with your iPad not receiving email as expected. Do you have other email accounts that are working without issue? Follow the steps in this link and get back to us with your results: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support

"Before you begin

There are a few things to keep in mind and check:

• When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
• Make sure that your device is connected to the Internet.
• Check with your email service provider to find out if there's a service outage.
• If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.

Check your email address and password

If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website.

If you still get a username or password error, contact the email provider or system administrator.

Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

1. Go to Settings > Mail, then tap Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Make sure that your Notification settings are correct for the Mail app:

1. Go to Settings, then tap Notifications.
2. Tap Mail, then tap an email account.
3. Adjust your Alerts, Sounds, and Badges."

Cheers!

suzanneinIL Said:

"IPad is not getting my Comcast emails: […]a VPN was installed. Removing that was the answer.”

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Don’t Use VPNs:

A pure example as how and why Security Software can get in the way on an Apple device. So, keep Security Software off of your Apple devices(unless required for work or school).

suzanneinIL Said:

"IPad is not getting my Comcast emails: My iPad Air 4th generation isn’t downloading my Comcast emails. This IPad is a new replacement for one I damaged, if that helps. My emails do download to my iPhone and MacBook Air. Can anyone help?"

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Use a New App Password:

So, do you use an app password for your eMail? If so, whomever your eMailprovider is, visit their site, and create a new App Password. You would remove the eMail account, and sign back in, using the App Password you just created. Go here for Comcast: Turn Your Access to Third Party Email Programs On/Off in Xfinity Email - Xfinity