Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't save files to google dive

Hi, I have an iPad Pro and I am having issues saving any files to google drive. I am able to view the files just fine, but when I go to save anything it says I need to authenticate before accessing this item. I don't have the privacy screen setting on in the google drive app so I'm not sure why it's doing this. I was able to save to google drive at one point but it one day stopped. Can anyone help? Thanks!

iPad Pro, iPadOS 16

Posted on Apr 26, 2023 9:41 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 10:39 AM

If problems persist, delete the Google Drive App from your iPad - and then perform a forced-restart of the iPad before attempting to reinstall the Google Drive App.


Delete apps on your iPhone, iPad, and iPod touch - Apple Support



Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




3 replies
Question marked as Top-ranking reply

Apr 26, 2023 10:39 AM in response to MBR02

If problems persist, delete the Google Drive App from your iPad - and then perform a forced-restart of the iPad before attempting to reinstall the Google Drive App.


Delete apps on your iPhone, iPad, and iPod touch - Apple Support



Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




Can't save files to google dive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.